NDIS 1:1 support

Everything you need to manage 1:1 direct support on the NDIS — from booking to billing, all on one easy-to-use platform.

Photo of a man sitting down smiling with his phone in his hand.

Set and forget booking series

Stop manual, repeatable admin by setting recurring bookings for up to three years at a time. GoodHuman allows you to edit, cancel or approve multiple bookings within a series in one swoop.


Stop wasting time looking up line items

Every line item is built into the GoodHuman platform so you can ensure you’re billing for the right amount every time.

Built-in NDIS price guide

Build a more human picture of every customer

Illustration of a phone in a hand
Technology your workforce will love

Provide direct support at scale with workforce management tools and a business app.

Know your customers better

Stop customers repeating their stories with consolidated care information in one place.

Illustration of two hands meeting together for a high-five.
Stay in step with NDIS line items

End line item chaos with in-built NDIS pricing.


Confirm when something seems amiss

Don’t let your admin efforts go to waste – receive alerts for booking clashes or service agreement issues at the point of creation.


Get a birds eye view of all bookings

Know what’s happening with all your support workers and customers on any day. And sit back and relax.

Since using GoodHuman, invoicing has literally transformed into a three-minute process.

Sally Burrell
Senior Financial Accountant

We chose GoodHuman because of the ability to have support workers access client profiles and sign in and out of shifts from their phones.

Fiona Sammut
Manager of Support Options

GoodHuman is a breath of fresh air. It provides room to personalise and refine our service delivery methods.

Paul Vaccaro
Innovation and Development Manager

GoodHuman has helped us with faster processing of timesheets and invoices.

Danielle McIver
Senior Customer Support Manager

Our frontline team spent two hours every afternoon journaling customer notes. We were driven to find a solution that could help us focus on prioritising support.

Peter Ebborn
IT Manager

I love that it's simple to use, looks great and is a one-stop shop for all services with one system.

Ab Gadi

GoodHuman gives us a competitive edge over other services.

Damian Rigney
Operations Director

All features

Explore all features for every part of your team from rostering to billing.

Service agreements

Automation you won't see anywhere else.



Audit-proof your organisation with GoodHuman.



Automatically generate invoices for the correct service, every time, on time.


Customer records

Deliver customer-directed care at scale with comprehensive customer records management.


Incident reporting

Automate the paper trail with incident workflows and get the right people to take action when it matters.



Simplify your rostering with a smart system that helps you to manage changes on the fly.