Roster your workforce in the same place you manage your services and connect to your customers — no more double handling.
Match the best team member to every customer
Roster employees according to their skill set and deliver more personalised support. Get recommendations for the ideal team member for each customer based on the customer’s preferences, history and support needs.
- Customer preferences
- Experience with the customer
- Regular availability
Take the guesswork out of scheduling
Get reliable insights into which team member can be assigned to a shift as fortnightly availability and scheduled leave sync to GoodHuman’s rostering engine.
Team members can apply for leave and request shifts from their app.
Give your team the tools they need to do their best work
Tidy your timesheets by keeping accurate records of when your team starts and finishes their shifts.
Ensure details are remembered and invoicing isn’t delayed by prompting team members to complete shift notes, incidents and tag goals when they are top of mind.
Equip your team with the care information they need well ahead of every shift — including customer needs, shift notes and instructions.
Get a clear picture of your workforce capacity and utilisation by accessing up-to-date team member availability and leave requests.
Fill gaps on the fly by publishing open shifts to an eligible pool of workers based on their availability, location, experience and specialties.
Streamline rostering for complex and group sessions
Be more deliberate with how you schedule your team and even improve the way you match them with your customers during complex or group sessions — creating better outcomes for everyone.Explore group services
The right ratio at every hour
No more manual calculations for support ratios required per session, or even per hour. GoodHuman knows what time you are optimally staffed based on the support ratios required per hour for each customer — informed by their digital agreement and the data you set up per booking.Learn more
Don’t waste time doing repeatable tasks
Set a recurring roster and manage only by the exception — and let automation complete the rest!Learn more
Run a day program with multiple activities and classes? Assign team members and customers to activity groups so they know what they are doing and where to be!Learn more
Explore more features for every part of your team, from service delivery to compliance.
Deliver customer-directed care at scale with comprehensive customer records management.Explore
Automate the paper trail with incident workflows and get the right people to take action when it matters.Explore