Rostering

Roster your workforce in the same place you manage your services and connect to your customers — no more context switching and double handling.

SKILL MATCHING

Match the best team member to every customer

Roster employees according to their skill set and deliver more personalised support. Get recommendations for the ideal team member for each customer based on the customer’s preferences, history and support needs.

  • Qualifications
  • Customer preferences
  • Experience with the customer
  • Regular availability
  • Interests
  • Language

AVAILABILTY AND SCHEDULING

Take the guesswork out of scheduling

Get reliable insights into which team member can be assigned to a shift as fortnightly availability and scheduled leave sync to GoodHuman’s rostering engine.

Team members can apply for leave and request shifts from their app.

Give your team the tools they need to do their best work

Claim expenses, capture customer notes, incident reports and more while on the move.

Easily check-in and check-out

Tidy your timesheets by keeping accurate records of when your team starts and finishes their shifts.

Take notes on the go

Ensure details are remembered and invoicing isn’t delayed by prompting team members to complete shift notes, incidents and tag goals when they are top of mind.

Prepare staff for every shift

Equip your team with the care information they need well ahead of every shift — including customer needs, shift notes and instructions.

Manage team availability

Get a clear picture of your workforce capacity and utilisation by accessing up-to-date team member availability and leave requests.

Broadcast open shifts

Fill gaps on the fly by publishing open shifts to an eligible pool of workers based on their availability, location, experience and specialties.

Group Sessions

Streamline rostering for complex and group sessions

Be more deliberate with how you schedule your team and even improve the way you match them with your customers during complex or group sessions — creating better outcomes for everyone.

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All features

Explore more features for every part of your team, from service delivery to compliance.

Service agreements

Automation you won't see anywhere else.

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Compliance

Audit-proof your organisation with GoodHuman.

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Invoicing

Automatically generate invoices for the correct service, every time, on time.

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Customer records

Deliver customer-directed care at scale with comprehensive customer records management.

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Incident reporting

Automate the paper trail with incident workflows and get the right people to take action when it matters.

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Rostering

Simplify your rostering with a smart system that helps you to manage changes on the fly.

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